How We Work


Working With Us

Step 1

Submit your documents via email or upload them to an online platform.

Step 2

We provide you with a quote and estimated delivery time within 24 hours.

Step 3

Once approved, we assign to the specialist best suited to the project.

Step 4

The project goes through our quality assurance processes as required.

Step 5

We deliver the completed project via email and the invoice soon after.

Fast Turnaround and Round-the-Clock Service

We will always try to accommodate your deadline. We can provide fast translation services to achieve a 24-hour turnaround for many types of urgent projects.

We work across several time zones from PST to CET to cater to North American, South American and European clients.

We do not have complicated hierarchies or processes, which means we can put more energy into being efficient and remaining flexible. At any stage of the process you can talk to us and we will always try to accommodate special requests. At no stage do we let process get in the way of providing services of high quality and respecting your deadlines.

Our Quality Translations Process

1. Before Translation

Before we work with a translator they go through a rigorous selection process. Your project is only handled by a native speaker and specialist in the appropriate field.

2. During Translation

We will always try to use the same translator for a given client. This ensures consistency and familiarity with the content and style. Unless specifically requested otherwise, a proofreader will review the translator’s work. The proofreader will also be a native speaker and checks for language-related issues.

3. Post - Translation

Quality Assurance is then performed on the translated files if requested. This step does not require a native speaker as it is concerned more with ensuring the technical aspects of the project are correct, including the format, coding, tagging and layout amongst others.

4. Our Guarantee

We stand by our work and want our customers to be completely satisfied. We will follow up on any item of concern and review our work as required, free of charge.

Request Your Quote!

We will get back to you immediately.

Our Pricing

  • For very small orders of under 300 words, a minimum fee would apply.
  • Rates vary with language combination.
  • Please note that APlus works with technology which automatically detects repeated content so that you can benefit from a 100% discount. In other words, you never have to pay for the same sentence or phrase twice!
  • To find out how much your translation will cost, it is best to email us with your documents. We will get back to you within a few hours with a precise guaranteed quote.